What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm's website. A visitor answers questions one at a time, with the path organized around the firm's practice areas and intended to qualify the inquiry by case type, urgency and fit.
How is it different from a contact form?+
A contact form generally asks a visitor to submit basic contact information and a free-text description. Bosseo's public page describes Video Intake as a guided, case-type-specific experience that collects structured answers and delivers the completed inquiry with those answers attached.
Can a D'Iberville firm use different paths for different practice areas?+
Bosseo states that each practice area can have its own qualification path. The firm should decide which practice areas it serves in D'Iberville, Harrison County or another defined territory and approve the questions and outcomes for each path.
Does completing the intake mean the firm has accepted the matter?+
No acceptance should be assumed from a completed intake. The firm must separately apply its own conflict, eligibility, urgency and engagement procedures. The Video Intake experience should explain what the visitor can expect after submission without promising representation or a legal result.
Can the firm decide where inquiries go?+
Bosseo's public page describes delivery with answers attached, tagging by case type and routing through its broader ecosystem. The firm still needs to approve the destination, owner, backup owner and escalation rules. Confirm the exact systems and scope during the consultation rather than assuming a particular connection.
Is Video Intake suitable for every visitor?+
The public page describes the widget as mobile-first, but that does not establish that every visitor can use video or that accessibility requirements are automatically satisfied. Review captions or equivalent text, keyboard access, readable instructions and a non-video alternative with the firm and appropriate advisers.