What kinds of custom software can Bosseo discuss with a law firm?+
Bosseo’s public Custom Software page gives client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows, calculators and connections between existing systems as examples. The appropriate scope depends on the firm’s workflow and must be discussed directly.
Do we need a requirements document before speaking with Bosseo?+
Bosseo says a firm can describe the annoyance in plain English and that its team will ask questions. You can prepare by documenting the current steps, users, data, exceptions and desired outcome, but a specific technical implementation should be confirmed during the consultation.
Can Bosseo connect a custom tool to our existing software?+
Bosseo describes connected tools that can work with a website, intake and dashboard and discusses CRM, case-management and marketing connections. Compatibility with your specific software, access requirements and data flow must be confirmed before it is treated as part of the scope.
Who hosts and maintains the custom software?+
Bosseo’s public page says it hosts and maintains the tools it builds on dedicated servers and describes monitoring, backups and security in its hosting discussion. Ask about the specific hosting arrangement, access controls, restoration procedures, maintenance responsibilities and applicable service commitments for your proposed build.
How should our firm decide whether custom software is worthwhile?+
Start with one recurring bottleneck and compare the cost of the current process with the scope, investment and operational responsibilities of a proposed build. If an off-the-shelf product genuinely fits the process, custom software may not be necessary. The consultation should help establish that fit.
Will the tool produce a particular business result?+
No result should be assumed. Custom software can be evaluated against your own acceptance criteria and baseline observations, but local population, a proposed workflow or Bosseo’s general examples do not prove future leads, cases, revenue, response times or savings.