Start with the Byram service footprint, not a generic software brief
A Byram firm may serve clients inside the city, elsewhere in Hinds County or across Mississippi. Those are different geographic relationships, and software should not blur them. Bosseo can begin with the bottleneck in plain English rather than requiring you to write a requirements document.
Recommended approach
Before discussing screens, list where the process starts, who touches it, what information must be retained and what decision ends the process. Bring examples from the firm’s real service footprint, including any distinction between Byram matters and matters elsewhere in Hinds County. Decide which geographic fields are operationally necessary and which should not be collected.
