What does Lead Attribution show for an inquiry?+
Bosseo’s public product description says it can show the channel, referrer, landing page, device, session detail, and attached intake answers. It also describes connecting calls and tracking outcomes through consultation and signed case. Ask about the exact scope for your firm during the consultation.
Can it distinguish Thomson from Carlton County?+
Bosseo describes page, intake, case-type, and journey reporting, while the Census record identifies Thomson’s relationship to Carlton County. Your firm should decide how township, county, other Minnesota locations, and broader service areas will be recorded and reported. Do not treat those geographies as interchangeable.
Will attribution prove that a channel caused a signed case?+
No reporting path should be treated as automatic proof of causation. Attribution can provide a recorded journey and outcome trail for review. Your firm still needs consistent definitions, accurate intake records, and judgment about incomplete or shared journeys.
Does the service include phone calls?+
Bosseo’s public page says calls can join the same journey record and that call information may connect with the web journey. The consultation should confirm how that would work with your current phone and intake arrangements.
Do we need to change our intake questions?+
Bosseo describes attaching intake answers to a journey and says its public product text is intended to operate behind the scenes. Even so, your firm should review which answers are necessary, who records them, and how staff handle qualification, ownership, escalation, and follow-up.
How does this relate to the ROI Dashboard?+
Bosseo describes Lead Attribution as feeding journey-level detail into its ROI Dashboard, with roll-ups by channel, case type, and page. Confirm the proposed reporting arrangement and the outcome fields your firm would use before relying on the dashboard for budget decisions.