What does the ROI Dashboard measure?+
Bosseo’s public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews, trends and selected matter or revenue views. The exact fields relevant to your firm should be confirmed in consultation.
Can it show South St. Paul separately from Dakota County?+
That is an important scope question for a South St. Paul firm. South St. Paul is a municipality in Dakota County, and those are different geographic levels. Ask how location labels are defined and displayed before relying on a city or county comparison.
Does a ranking or call prove ROI?+
No. A ranking is visibility, and a call is contact activity. Neither automatically proves a qualified lead, signed matter or revenue. ROI requires agreed definitions and a review of your firm’s own costs, matter records and financial measure.
How are calls and other inquiries classified?+
Bosseo describes calls as logged, recorded, transcribed and tagged by case type. It also describes categories including Potential New Client, Current Client and Other, plus forms and video intakes. Ask how corrections, duplicates and ambiguous contacts are handled for your account.
Can our team review the data?+
The public page says the same live data used by Bosseo is open to clients and describes access through a live URL. Confirm the people who may access your firm’s data, the permission levels available and the process for changing access.
What should we ask about integrations and recovery?+
Ask which systems and data flows are actually included, how attribution is maintained, what happens when a source is unavailable, how records are recovered and what retention rules apply. The public page does not establish a specific integration, uptime level or recovery commitment.