1. Turn a Ramsey website visit into a guided explanation
Bosseo describes Video Intake as a guided video survey that lives on a law firm’s website. A visitor can select an invitation such as “See if you have a case” and answer one question at a time instead of facing a blank contact form. The flow is designed around practice areas and can capture information such as case type, urgency and fit. For a Ramsey firm, the relevant question is whether website visitors can explain their situation more usefully through a guided path than through the firm’s current form. Ramsey is a municipality in Anoka County, so your review should also distinguish inquiries the firm wants to serve in Ramsey from inquiries outside its chosen service area.
Recommended approach
Map the geographic and matter boundaries before writing questions. Decide whether location is a qualification question, a routing question or simply information for the first conversation. Do not treat the Ramsey population estimate as proof that a particular practice area needs more intake capacity.
