1. Define the geography before reading the numbers
North St. Paul is a municipality in Ramsey County. That distinction matters when you review a city target beside county or broader Minnesota coverage. A ranking or lead count is only useful when its geographic definition is clear. Ask whether a report refers to North St. Paul, Ramsey County, another city, or statewide visibility. Instead, use it to make the dashboard’s labels and filters precise. The public ROI Dashboard page describes tracking for service-and-city targets, along with source and case-type data. That combination can support a more disciplined conversation about what the firm is measuring, provided the parties agree on definitions first.
Recommended approach
At consultation, write down each geographic target and keep city, county, metropolitan-area and statewide measures separate. Require every decision note to identify the geography behind the number.
