What does the ROI Dashboard say it tracks?+
Bosseo's public product page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, case-type tags, forms, video intakes, source attribution, reviews, trends, and lead or matter information. Ask during the consultation which fields and definitions apply to your proposed scope.
Can it prove that New Ulm has legal demand?+
No dashboard description or population estimate can establish demand by itself. New Ulm's ACS 2020–2024 population estimate is 14,056, but that figure does not prove search activity, competition, inquiries, cases, or revenue. Use the dashboard to review observed firm data under agreed definitions.
Can I separate New Ulm from Brown County?+
That should be an explicit implementation question. New Ulm is a city in Brown County, and the two geographic scopes should not be treated as interchangeable. Ask how locations are defined, displayed, filtered, and attributed before approving the reporting structure.
How should we evaluate the call classifications?+
Compare the proposed Potential New Client, Current Client, and Other categories with your firm's intake rules. Review how duplicates, spam, referrals, and out-of-scope inquiries are handled, then compare classifications with your own records.
Who should have access to the dashboard?+
Choose access based on your firm's responsibilities. Ask about partner, office-manager, intake, and administrative permissions; how access is removed; and whether the product supports the review and recovery controls your firm requires. Do not assume a permission model without discussing it.
Does a dashboard replace our matter records?+
It should not be treated as a replacement without a deliberate comparison. Use the consultation to determine how dashboard contacts, calls, forms, and intakes relate to your firm's authoritative intake and matter records, and where staff must reconcile differences.