Review the complete path, not just the first answer
Bosseo’s public Lead Attribution page describes a record that can include the channel, referrer, landing page, device, session detail and intake answers. It also describes calls joined to the same journey and outcome tracking through consultation and signed case. That matters when a person reaches a New Hope-focused page, returns later, checks another page and then calls. A verbal answer such as “I found you online” cannot explain that sequence. The record can instead be reviewed alongside the person’s case type and qualification answers, subject to the firm’s own privacy, access and retention decisions.
Recommended approach
Map the inquiry paths that matter to your practice: a form submission, a phone call, a return visit or a referral. During review, confirm which events and intake fields are available, who may access them and how your firm will define a qualified inquiry, consultation and signed case.