What does the ROI Dashboard publicly describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings and transcripts, lead classifications, case types, forms, video intakes, source attribution, review signals, trends and revenue-related measures. Confirm the specific scope for your firm.
Can Minnetonka performance be separated from Hennepin County performance?+
That should be treated as a definition and configuration question. Minnetonka is a municipality in Hennepin County, and those geographic levels should not be treated as interchangeable. Ask how location labels are assigned and displayed before using them in a decision.
Does every call equal a lead or a signed case?+
No. Bosseo’s page describes separate classifications for Potential New Client, Current Client and Other, plus case-type tagging. A call still requires interpretation, and a matter or revenue outcome should be counted only when your firm can verify it.
Does the public page confirm integrations with our systems?+
No universal integration list is established by the available public text. Ask Bosseo which data connections are supported for your specific environment, what fields move between systems and how failures or missing fields are identified.
Who should receive dashboard access?+
Your firm should decide this. The public page describes a firm login and access for people the firm chooses to include. Prepare roles for partners, office managers, intake personnel and other users, then confirm the available permission controls.
What should we bring to a Bosseo consultation?+
Bring your practice-area list, geographic definitions, intake categories, current reporting questions, user roles, matter-status definitions and examples of records that are often misclassified. Also bring questions about refresh timing, missing data, permissions, recovery and acceptance criteria.