What does Lead Attribution show for an inquiry?+
Bosseo’s public page describes a record containing the channel, referrer, landing page, device, sessions before contact and attached intake answers. It also describes outcome tracking through consultation and signed case. Ask during the consultation how those fields would apply to your firm.
Can it distinguish Maple Grove from Hennepin County?+
Maple Grove is a city in Hennepin County. Whether your records can distinguish those geographic labels, and how location is captured, should be decided with Bosseo and your firm. Do not treat a location label as proof of demand or legal eligibility.
Does attribution include phone calls?+
Bosseo’s public page says phone calls can join the same journey record and describes connecting the transcript and case-type tag with the web journey. Your consultation should address capture, matching and review of uncertain call records.
Will the system replace our intake process?+
Bosseo’s page says attribution runs behind the scenes on the website and intake tools and that journey data is attached automatically. Your firm should still review how qualification, ownership, escalation and follow-up fit its existing intake responsibilities.
How is this different from aggregate analytics?+
Bosseo describes Lead Attribution as connecting a specific journey with a lead’s intake information and later outcome, rather than viewing anonymous traffic only in aggregate. Ask what records and fields your firm would be able to review.
Can attribution prove which channel caused a signed case?+
It can provide a recorded journey and outcome for review, but attribution should not be treated as unquestionable causation. Agree on source definitions, shared journeys, delayed conversions and incomplete records before using the information for budget decisions.