1. Start with a geographic definition your partners can use
A Little Canada dashboard should not quietly blend city, county, metropolitan-area and statewide activity. Little Canada is recorded as a municipality in Ramsey County. Your firm may serve people who live in the city, people elsewhere in Ramsey County, or clients who search by a broader Twin Cities location. Those are different reporting questions. The dashboard page says it can show rankings, leads and case-type data by city, but your consultation should establish which geographic labels are actually tracked and how they are assigned.
Recommended approach
Write down the places that matter to your firm before reviewing results: Little Canada, Ramsey County, any wider service area and Minnesota-wide targets if relevant. Ask for a clear rule for classifying a call, form or matter when the person’s location is unknown. Do not approve a report that presents a single geographic total without explaining what it contains.
