What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review activity and trends over time. The consultation should confirm which views and definitions apply to your firm.
Can it separate Litchfield from Meeker County?+
That is a scope question to confirm with Bosseo. Litchfield is a municipality in Meeker County, and those geographic levels should not be treated as interchangeable. Ask how each selected location is labeled and whether totals can be reviewed separately.
Does a dashboard lead equal a signed case?+
No conclusion should be assumed. The public page describes potential-new-client classifications and says leads and matters can be tied to case type and revenue. Your firm should confirm the matter-status and revenue definitions before using those fields to evaluate return.
What should we ask about calls and transcripts?+
Ask how calls are logged, recorded, transcribed and classified; how spam and existing-client calls are treated; who can access them; and how corrections or disputed classifications are handled. The public page describes these capabilities but does not establish your firm’s final governance rules.
How frequently does information update?+
Bosseo’s public page says calls, forms and intakes appear continuously and that rankings refresh on their tracking cycle. Ask what that cycle is for the proposed scope and how delayed, missing or corrected information is shown.
Can the dashboard replace every other record?+
Do not assume that. Use the consultation to compare dashboard fields with your intake and matter records, then decide which system remains authoritative for contacts, engagement status, financial information and retention. A dashboard can support decisions without being the firm’s complete record.