What kinds of custom software does Bosseo describe for law firms?+
Bosseo describes client portals, intake tools, internal dashboards, referral trackers, document-intake flows, speed-to-lead tools, calculators and integrations between existing systems. The appropriate scope depends on your firm’s workflow and technical review.
Do we need a requirements document before speaking with Bosseo?+
Bosseo says you can begin by describing the bottleneck in plain language. You should still bring enough detail to discuss the people, systems, data, permissions and exceptions involved.
Will the software connect to our current systems?+
Bosseo describes connected tools and integrations with website, intake, dashboard, CRM, case-management and marketing systems. Compatibility with your specific products and configuration should be reviewed rather than assumed.
Who hosts and maintains a custom tool?+
Bosseo’s public page says it hosts and maintains the tools it builds and describes dedicated servers, monitoring and backups. Ask for the applicable hosting, maintenance, security, backup and recovery terms for your proposed build.
How should our firm evaluate whether the tool works?+
Set acceptance criteria around the workflow: correct data, appropriate permissions, successful handoffs, visible exceptions and usable staff actions. Then review the tool with the people who will operate it and agree on measures of ongoing use.
Is custom software always better than an existing legal product?+
No. Bosseo’s public page itself frames custom software as a response to a specific bottleneck. If an existing product fits your requirements without unacceptable workarounds, compare that option honestly before choosing a custom build.