1. Start with the journey, not the client’s memory
A prospective client may visit more than once or use more than one path before contacting your firm. Bosseo describes Lead Attribution as recording the channel, referrer, landing page, device and session history, then connecting that journey to intake information. That is materially different from relying only on a client’s recollection or a manually completed source field. For Elk River matters, review whether your records distinguish an Elk River service page, a broader Sherburne County page, an organic result, a Local Services Ad, an AI referral, a direct visit or a referral. The city’s relationship to Sherburne County makes geographic labeling worth deciding explicitly; it does not prove that any one geographic page produces cases.
Recommended approach
Ask to see how one inquiry is represented from first visit through contact. Decide which geographic labels your firm actually uses, and require the consultation to distinguish measured journey data from assumptions about where a person lives or how they found you.
