What kinds of custom software can Bosseo discuss with an Eden Prairie law firm?+
Bosseo’s public page names client portals, intake tools, internal dashboards, referral trackers, document-intake flows, calculators and tools that connect parts of a firm’s workflow. Your consultation should determine whether your specific bottleneck is a suitable build.
Do we need a technical requirements document before contacting Bosseo?+
Bosseo’s page says a firm can describe its bottleneck in plain English and that Bosseo asks the questions needed to scope the build. You should still bring your current workflow, data concerns, users, exceptions and desired acceptance tests.
Can Bosseo connect the tool to our existing systems?+
Bosseo states that its custom tools can connect with a firm’s website, intake and dashboard and discusses CRM, case-management and marketing connections. Availability for your particular systems, accounts and data flows must be reviewed rather than assumed.
Who hosts and maintains the software?+
Bosseo’s public Custom Software page says its team hosts and maintains the tools it builds, including updates, fixes and improvements as part of the described relationship. Ask for the firm-specific details governing access, recovery, maintenance and changes.
How should we evaluate permissions and backups?+
Define who may view, create, edit, export and delete each record type. Then ask how access is removed, how changes are tracked, what backup and restoration practices apply, and what acceptance tests will demonstrate that the agreed controls work.
How do we know whether custom software is preferable to an existing product?+
Compare the cost and risk of the current workaround with the fit of an existing product. Custom software is worth evaluating when a focused workflow remains poorly served, but the consultation should be allowed to conclude that a process change or existing tool is the better choice.