Start with the matters your Chisago City firm actually reviews
Video Intake is built around practice-area paths rather than one generic question box. Bosseo’s public product description says each practice area can have its own flow, with questions adapting to the visitor’s answers. That matters when a firm serves Chisago City and the wider Chisago County relationship but accepts only defined matter types or geographic circumstances. A place name alone should not decide eligibility. Your firm still needs to define the locations, facts and case characteristics that require human review.
Recommended approach
Bring your current practice-area intake questions to the consultation. Decide which answers indicate fit, which require escalation, and which should produce a courteous alternative response. Treat the Chisago City population record as geographic context only—not as evidence that a particular practice area has demand.
