What does Lead Attribution show for a lead?+
Bosseo describes a record that can include the channel, referrer, landing page, device, session detail and intake answers. The public page also describes outcome tracking through consultation and signed case. Confirm the fields and scope available to your firm during the consultation.
Can it include phone calls?+
Bosseo’s public page says calls can join the same journey record, including the web session that produced the call, transcript and case-type tag. Ask how that would apply to your phone and intake arrangements before relying on it.
Do we need to ask every caller how they heard about us?+
Bosseo describes attribution as operating behind the scenes and says staff do not need to rely on a remembered source answer. Your firm should still confirm what information is captured, how it is handled and what your team must do for qualification and outcome records.
Can attribution prove that a marketing channel caused a signed case?+
It can provide a recorded path for review, including source information and later outcomes as described by Bosseo. A recorded path is evidence for decision-making, not a guarantee of causation, future cases or revenue. Use consistent definitions and review dates.
Can we see which Chaska page produced a case?+
Bosseo says the product can show landing pages and can roll up information by page. Whether a particular Chaska page appears in a usable record depends on the applicable setup and data. Confirm the geographic and practice-area scope you want to evaluate.
How is this different from aggregate analytics?+
Bosseo positions Lead Attribution around a specific lead’s journey and attached intake information rather than anonymous traffic totals alone. During a consultation, ask how the proposed view differs from the tools your firm already uses and what outcomes can be connected.