What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers one question at a time through a path built around the firm’s practice areas, with the stated purpose of organizing inquiries by case type, urgency and fit.
How is it different from a contact form?+
A contact form generally asks a visitor to provide contact details and describe the situation in an open field. Bosseo’s public description presents Video Intake as a guided path that asks structured questions and delivers the completed answers with the inquiry. The appropriate comparison for your firm is whether that structure produces information your reviewers can use.
Can the intake cover more than one practice area?+
Bosseo states that each practice area can have its own qualification path. Your firm still needs to decide which areas belong in the experience, which questions apply to each one and what happens when a visitor chooses an unsupported matter.
Where do completed inquiries go?+
Bosseo says completed inquiries can be delivered to the team with answers attached and describes delivery to an inbox, CRM and case-management workflows as part of its product ecosystem. Ask for confirmation of the systems, fields, permissions and routing that apply to your firm before relying on a particular connection.
Does a completed intake mean the firm has accepted the matter?+
No. A completed intake is an inquiry for review. Your firm must still apply its own conflict, jurisdiction, urgency, eligibility and representation procedures. The acknowledgement should make that distinction clear.
What should a Brainerd firm measure?+
Measure the stages that matter to your decision: starts, completions, reviewable inquiries, routing accuracy, follow-up status and the firm’s downstream disposition. Brainerd’s population estimate cannot establish website demand, case volume or expected conversion, so use your own observed data instead.
