What does the ROI Dashboard publicly say it tracks?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, source attribution, review signals and trends over time. Confirm the fields relevant to your firm during the consultation.
Can Bloomington and Hennepin County be treated as the same location?+
No. Bloomington is recorded as a municipality, and its recorded county relationship is Hennepin County. Ask how the dashboard labels and separates those geographies before using location-based reporting.
How does Bosseo describe a lead?+
The public page says contacts can be classified as Potential New Client, Current Client or Other. Your firm should confirm the operational definition, duplicate handling and correction process before relying on lead totals.
Can I review the activity behind a call count?+
Bosseo’s public page says calls may have recordings, transcripts, summaries and case-type tags. Ask how authorized users access those records, how inaccurate classifications are corrected and what retention or recovery terms apply.
Does a dashboard total prove that marketing produced revenue?+
No dashboard count should be treated as proof without agreed definitions and a reconciliation path to the firm’s matter records. Use source, case-type and disposition information to support a review, not to assume causation.
What should we ask about access and reliability?+
Ask about user roles, access removal, account recovery, corrections, missing or delayed data, retention and documented service commitments. Bosseo describes a live URL and login, but your firm should confirm the governance details that matter to its operations.