What can the ROI Dashboard show?+
Bosseo’s public product page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, summaries, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review information and trends. Ask which items are included in the scope proposed for your firm.
Can it separate Big Lake from Sherburne County?+
The dashboard page describes city and case-type data, but it does not establish the exact geographic configuration for your account. Ask Bosseo how geographic labels are defined and whether Big Lake and Sherburne County can be reviewed as separate dimensions for your intended questions.
What is a lead in this product?+
The public description says a Potential New Client is separated from Current Client and Other contacts. Your consultation should confirm how the classification is applied, how ambiguous contacts are handled and whether your firm can review or correct classifications.
Are calls recorded and transcribed?+
Bosseo’s public page says every inbound call is logged, recorded and transcribed, with tagging by case type. Discuss the specific scope, access controls, retention and handling requirements that apply to your firm before relying on those records.
Does the dashboard prove revenue or signed cases?+
The page positions leads and matters by case type as tied to real revenue, but the product description does not establish your firm’s matter system, accounting connection or attribution rules. Ask how revenue and signed matters would be defined and supported before treating a figure as financial ROI.
What should we ask about updates and outages?+
The public description says calls, forms and intakes appear as they happen and rankings refresh on their tracking cycle. Ask about delays, failed collection, corrections, exports, backups, recovery, retention and ownership. No uptime or recovery level should be assumed unless Bosseo confirms it.