Start with the journey behind each inquiry
Bosseo’s public Lead Attribution page describes a record that can include channel, referrer, landing page, device and session detail. It also describes connecting intake answers to that journey. For a firm serving Belle Plaine and Scott County, that distinction matters because a person may visit more than once or arrive through different paths before contacting the office. Asking someone how they heard about the firm may not identify the page or channel that influenced the decision.
Recommended approach
Review whether your current records preserve the first source, later visits, landing page and contact method for each inquiry. In the consultation, identify which of those fields are available today and which outcomes your firm actually records. Do not treat an unverified self-report such as “Google” as a complete attribution record.
