What does the ROI Dashboard show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews and trends. The exact fields relevant to your firm should be confirmed in consultation.
Can the dashboard show Alexandria and Douglas County separately?+
That should be confirmed as part of scope and configuration. Alexandria is a municipality in Douglas County, and those geographic levels should not be treated as the same measurement. Ask Bosseo how the firm’s selected service areas will be represented.
Does a ranking prove that marketing produced a case?+
No. A ranking is a visibility signal. It does not by itself prove legal demand, a call, a qualified lead, a signed matter or revenue. Review rankings alongside contact classifications, intake records and the firm’s own matter records.
How are calls and leads described?+
Bosseo says calls can be recorded, transcribed and tagged by case type, while contacts can be classified as Potential New Client, Current Client or Other. Ask how ambiguous contacts, corrections and repeat contacts are handled for your firm.
Can everyone at the firm access the dashboard?+
Bosseo says partners, office managers and intake leads can be given access. Confirm the available roles, what each role can see, how transcript access is controlled and how access is removed when responsibilities change.
Is the dashboard a separate upsell?+
Bosseo’s public page says the dashboard is included with the Bosseo ecosystem. Discuss the commercial scope directly with Bosseo, including what is included in the ecosystem your firm is considering and which related services are optional.