What kinds of software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page gives client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows, calculators and integrations between existing systems as examples. Whether a particular build is suitable depends on your workflow and the consultation.
Do we need a requirements document before contacting Bosseo?+
Bosseo says you can describe the bottleneck in plain English and that its team will ask questions and turn the problem into a scoped build. You should still bring the users, records, permissions, systems and acceptance criteria you already know.
Can custom software connect to our current systems?+
Bosseo describes tools connected with a firm’s website, intake and dashboard and gives examples involving CRM, case management, billing and marketing systems. The specific systems and connection method must be reviewed; no particular integration should be assumed without that discussion.
Who hosts and maintains a custom tool?+
Bosseo’s public page says its team hosts and maintains the software it builds, describes dedicated servers and refers to monitored, backed-up infrastructure. Ask how those arrangements apply to your proposed tool, including permissions, recovery, updates and administrative access.
How will we know whether the build is ready?+
Define acceptance criteria before work is approved. They should state who can perform each action, what information is required, what record changes and what should happen when information is missing or an exception occurs. Bosseo describes an early working version and refinement with feedback.
Should every operational problem become custom software?+
No. A process may be better suited to an existing product, automation, a change in responsibility or a narrower review. Ask Bosseo to separate the actual bottleneck from the solution category and to explain what should be included in the proposed scope.
