1. Replace “How did you hear about us?” with a recorded journey
A client may remember only the last step before contacting your firm. Bosseo describes Lead Attribution as capturing the channel, referrer, landing page, device and sessions associated with a lead, then attaching intake answers to that journey. That can give your team more context than a manually entered source field. For Wyandotte work, review whether the record distinguishes a visit to a location page, a practice-area page, a referral path or another entry point without treating any one path as successful before your own outcomes support that conclusion.
Recommended approach
Ask Bosseo to show how a Wyandotte inquiry would be represented from first visit through contact. Decide which source, page and intake information your firm needs before it will change a budget, follow-up rule or consultation decision.
