1. Define what a Williamstown inquiry means before measuring it
Williamstown is recorded in Ingham County, Michigan, and the 2020–2024 ACS 5-year population estimate is 5,295, with a margin of error of 21. Your first attribution decision should therefore be operational: what counts as a qualified inquiry for your practice? A completed form, a connected call, a consultation request, and a signed matter may be different stages. If the firm treats them as one category, later channel comparisons become difficult to interpret.
Recommended approach
Write down the stages you want to distinguish before reviewing attribution: contact, qualification, consultation, retained matter, and any status your firm actually uses. Ask whether the information needed for each stage is recorded consistently and who is responsible for updating it.
