1. Define what the dashboard counts for a Warren practice
Bosseo’s public product page says the ROI Dashboard tracks keyword rankings, calls, forms, intakes, case-type categories and source attribution. It also describes classifications such as Potential New Client, Current Client and Other. Those labels matter when your firm serves Warren and the wider Macomb County context, because a contact from the city is not automatically a new matter, and a matter associated with another geography should not be treated as Warren performance without an agreed rule. The population estimate for Warren is a description of the municipality, not evidence that any particular practice area has demand there.
Recommended approach
Ask Bosseo to show the proposed definitions for a lead, a matter, a signed case, a case type, a city and a source. Decide whether your firm wants Warren-only reporting, Macomb County reporting, or a broader Michigan view. Record how duplicate contacts, current clients, vendors, spam and referrals will be handled before relying on totals.
