What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, call recordings and transcripts, lead classifications, case-type breakdowns, forms, video intakes, attribution, reviews and trends. Confirm the exact scope for your firm during the consultation.
Can it prove that Saginaw marketing produced a signed case?+
The page describes leads and matters tied to revenue, but a firm still needs definitions and reliable matter records. Ask how a Saginaw location, contact, case type and signed-matter event are connected before treating a displayed amount as verified ROI.
How should our firm distinguish Saginaw township from Saginaw County?+
Treat them as separate geographic definitions. The Census Bureau records Saginaw charter township in Saginaw County, but that relationship does not make the two areas interchangeable for reporting. Ask how location filters and labels are represented.
Who should be allowed to view call transcripts and financial information?+
The firm should decide that before implementation. Bosseo’s page describes access for selected firm personnel, but it does not state a complete permission, retention or privacy specification. Ask about roles, removal, exports and sensitive-data handling.
Does a dashboard number update automatically?+
Bosseo describes a live dashboard and says calls, forms and intakes appear as they happen, while rankings refresh on their tracking cycle. Confirm the update timing, exceptions and correction process for the particular data types your firm uses.
What should we ask about integrations?+
Ask which systems and fields are supported for your intended workflow, how records are matched, and what happens when data is missing, duplicated or incorrectly classified. Do not assume an integration, uptime level or recovery process that has not been confirmed.