What does the ROI Dashboard publicly say it tracks?+
Bosseo’s public page describes tracking for keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case types, source attribution, reviews and trends over time. Confirm the exact scope and definitions for your firm during the consultation.
Can Riverview be reported separately from Wayne County?+
That is a reporting decision to confirm. Riverview is recorded as a municipality in Wayne County, so ask how the dashboard would distinguish city-level and county-level records. Do not assume that a location label automatically proves a separate demand or revenue segment.
Does a call count as a lead or a signed matter?+
Not automatically. Bosseo’s public text describes separate classifications for Potential New Client, Current Client and Other, along with case-type tagging. Your firm should agree on the definitions for lead, qualified intake, matter and revenue before relying on totals.
Does the public information confirm every integration my firm may need?+
No. The public page describes an ecosystem and says automation can move calls, forms and intakes into the dashboard, but it does not establish every connector or configuration. Bring your current systems to the consultation and request a specific review.
Who should evaluate permissions and call information?+
The managing partner, office manager, intake lead and anyone responsible for access or information governance should participate. Ask which team members can view or administer records, including recordings and transcripts, and how access changes are handled.
Will the dashboard guarantee rankings, leads or revenue?+
No guarantee should be assumed from a dashboard. A measurement product can organize reported signals, but rankings, citations, calls and leads do not by themselves establish future visibility, demand, signed matters or revenue. Use defined acceptance criteria and ongoing review.