1. Separate a Riverview inquiry from a Riverview outcome
A contact form or phone call tells you that someone reached the firm. It does not, by itself, tell you whether the person was qualified, whether the matter fit your practice, or whether the firm accepted and signed the case. Lead Attribution is built around the distinction between a lead and an outcome. Bosseo’s public product description says the journey can run from first visit through consultation and signed case, with intake answers attached to the source record. That gives a Riverview-serving firm a clearer review question: are you measuring contacts, qualified inquiries, consultations, accepted matters, or signed cases?
Recommended approach
Define the outcome that matters for each practice area before reviewing channels. Keep the geography precise: Riverview city is in Wayne County, while a broader service area may include other places that should be identified separately rather than treated as Riverview demand.
