What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes live keyword rankings, SERP features, AI-engine citations, calls, call recordings and transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, reviews and trends over time. Confirm the exact scope for your firm during the consultation.
Can the dashboard separate Paw Paw from Van Buren County?+
That should be treated as a question for consultation and acceptance criteria. Paw Paw is recorded in Van Buren County, but those are different geographic units. Ask how the proposed reporting labels and separates them rather than assuming a local total represents both.
Does a call automatically mean the firm received a qualified lead?+
No conclusion should be made from a call count alone. The public page describes classifications such as Potential New Client, Current Client and Other. Ask how your firm’s definitions will be applied and reviewed.
Can the dashboard prove which marketing channel caused a retained matter?+
It can display source attribution and connect reported leads or matters according to the configuration described by Bosseo. Attribution should still be interpreted as a measurement method, not automatically as proof of sole causation. Ask how repeat contacts, multiple channels and missing source data are handled.
Who should be allowed to see call transcripts and revenue fields?+
That is a firm governance decision. Bosseo’s page says access can include partners, office managers and intake leads, but your firm should confirm role controls and assign viewing, editing and administrative responsibilities before using sensitive information in routine reporting.
Does the dashboard guarantee rankings, leads or revenue?+
A dashboard measures selected activity; it does not establish future rankings, demand, leads, matters or revenue. Use the consultation to define measurement and decision criteria without treating reporting as a performance guarantee.