1. Define what “ROI” means for your firm
The public ROI Dashboard page describes rankings, calls, leads and matters, with leads and matters by case type tied to revenue. It also describes contacts classified as Potential New Client, Current Client or Other, and case-type breakdowns. Those labels need to match your firm’s decisions. A call is not automatically a qualified matter, and a lead is not automatically a signed client. Paradise township is recorded at 5,023 people in the 2020–2024 ACS five-year estimate, with a margin of error of 23, and is associated with Grand Traverse County. That geographic fact identifies the local scope; it does not establish demand, case volume, competition or revenue.
Recommended approach
Before adopting a view, write down what counts as a contact, potential client, matter, signed case and revenue event. Ask how the dashboard distinguishes Paradise from Grand Traverse County and any wider service area your firm chooses to evaluate. Do not use the township population as a forecast.
