1. Replace “How did you hear about us?” with a journey
A prospective client may visit more than once before contacting your firm. Bosseo describes Lead Attribution as recording the channel, referrer, landing page, device and session context, then attaching intake answers to the lead record. That matters when an Oceola visitor first reaches a service page, returns later and contacts the firm through a different path. A remembered answer such as “Google” cannot explain which page or channel preceded the inquiry.
Recommended approach
Review whether your current records preserve the path to an inquiry rather than only a manually entered source label. During a consultation, ask how your firm would distinguish organic search, a referral, a Local Services Ad, an AI referral, direct traffic and a return visit. The right measurement scope should reflect the channels you actually use, not assume that any one channel produces demand in Oceola or elsewhere.
