What does Lead Attribution show for an individual inquiry?+
Bosseo’s public product page describes a journey containing the channel, referrer, landing page, device, session detail and attached intake answers. Confirm during the consultation which fields apply to your firm’s setup.
Can it include phone calls?+
The public page says calls can join the same journey and that transcript and case-type information may connect to the web session that produced the call. Ask how untracked, transferred or otherwise unmatched calls are handled before relying on the report.
Do we need to use the question “How did you hear about us?”+
Bosseo presents attribution as an alternative to relying only on that question and says the instrumentation is built and maintained by Bosseo. Your team should still confirm what staff must do, what intake tools are involved and how corrections are made.
Can we separate Mount Clemens from Macomb County?+
That depends on the geographic information captured in your records and reporting. Mount Clemens is a municipality in Macomb County; its population estimate does not establish who will contact your firm. Ask whether the desired geographic distinction can be recorded consistently.
Does attribution prove which marketing channel is best?+
It can provide evidence about recorded journeys and outcomes, but it does not guarantee performance. Compare consistently defined records over an appropriate review period, and account for incomplete attribution, case acceptance rules and the difference between an inquiry and a signed case.
How does this relate to the ROI Dashboard?+
Bosseo says journey-level detail rolls up into its ROI Dashboard, alongside rankings and calls. Ask which dashboard fields you will receive, who can access them and how a signed-case outcome is entered or corrected.