What can Lead Attribution show for a law firm?+
Bosseo describes records that can show channel, referrer, landing page, device, session detail and attached intake answers. Bosseo also describes connecting calls and outcomes to the journey. The specific information relevant to your firm should be reviewed in consultation.
Can attribution prove that a channel caused a signed case?+
No single journey record should be treated as proof of causation. Attribution can document the recorded path and outcome, helping you compare channels and review decisions. It cannot guarantee a case, revenue or future performance.
Should Monroe and Monroe County be reported together?+
Not automatically. Monroe is a municipality recorded in Monroe County. Decide whether the firm needs separate geographic views based on its service area and intake practice. Do not combine them merely because they share a name.
Do we need to ask every client how they found us?+
Bosseo’s public product page says its instrumentation is intended to reduce reliance on manual tagging and recollection. Your firm should still review how intake is handled, what information is required and whether staff need any operational guidance.
Can phone inquiries be included?+
Bosseo states that phone calls can join the same journey record, including the described connection between call information and the web journey. Review the applicable call and intake setup with Bosseo rather than assuming every existing phone process is already connected.
How should we judge whether attribution is useful?+
Decide whether it helps your team make better-supported choices about qualification, ownership, follow-up, geographic review, channel evaluation and outcomes. Compare the information available with the questions your managing partner and intake team actually need answered.