What does Lead Attribution show for an inquiry?+
Bosseo’s public description says the record can include the channel, referrer, landing page, device, session detail and intake answers. It also describes calls joining the same journey and outcome tracking through consultation and signed case.
Can a Lenox law firm separate local matters from other inquiries?+
That depends on the geographic information your firm collects and how it defines service areas. Lenox is recorded as a township in Macomb County, so discuss with Bosseo how Lenox, other Macomb County locations and broader Michigan inquiries would be represented without treating population as demand evidence.
Does attribution replace asking how someone heard about the firm?+
Bosseo describes attribution as a way to reduce reliance on memory-based source answers by connecting recorded journeys with intake. Your firm should still decide what intake questions it needs for qualification and client service.
Does it track phone calls as well as forms?+
Bosseo’s public product text says phone calls can join the same journey record, with the transcript and case-type tag connected to the web journey that produced the call. Review the exact call and intake path relevant to your firm before making an implementation decision.
Will attribution guarantee rankings or signed cases in Lenox?+
No conclusion about rankings, demand, leads or signed cases should be drawn from the Lenox population estimate. Attribution is for evaluating recorded journeys and outcomes; it is not a guarantee of marketing performance.
How should we prepare for a Bosseo consultation?+
Bring your current intake categories, geographic service-area definitions, phone and form pathways, ownership rules, escalation process and preferred outcome definitions. Also identify which Lenox and Macomb County questions you want reporting to answer.