1. Define what “ROI” means for a Kinross-serving practice
The dashboard page describes rankings, calls, leads, matters and revenue signals in one view. Those categories are not interchangeable. A call is not automatically a potential new client; a lead is not a signed matter; a matter is not necessarily collected revenue. Because Kinross is a municipal-town in Chippewa County, your firm should decide whether reporting distinguishes Kinross, Chippewa County and any broader Michigan service area. Do not let a population estimate become a proxy for legal demand. Instead, write down the geographic labels and case-type definitions that partners will use when reviewing the board.
Recommended approach
Ask Bosseo to show how your firm would distinguish inquiry, Potential New Client, Current Client and Other, and how a case-type tag is assigned. Agree on the definition of a matter, signed case and revenue signal before comparing channels or pages.
