What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, contact classifications, case types, forms, video intakes, source attribution, reviews, trends and revenue-related signals. The consultation should confirm which items apply to your proposed scope and how they are defined.
Can the dashboard prove that Holt has legal demand?+
No. Holt CDP’s population estimate is geographic context only. It does not prove search demand, competition, legal need, leads, cases or revenue. Use the dashboard to review measured activity under agreed definitions, not to turn population into a demand claim.
How should we separate Holt from Ingham County?+
Ask for explicit geographic labels in the ranking, attribution and reporting views. Holt is recorded as a census-designated place in Ingham County. Decide whether your firm wants to evaluate Holt alone, the county, or additional Michigan areas, and do not combine them without labeling the scope.
Does the public page establish a guaranteed uptime or recovery service?+
No. The public page describes a live dashboard and continuous activity in its product copy, but it does not establish a specific uptime level, recovery time, backup policy or local infrastructure presence. Ask those questions directly and record the answers before relying on the dashboard operationally.
Can our team review calls and transcripts?+
Bosseo’s public page says calls can have recordings and transcripts attached and describes access for partners, office managers and intake leads. Confirm which users can view them, how permissions are managed, how corrections work and what retention or compliance requirements your firm must address.
Is a dashboard lead the same as a signed case?+
No. A lead is not automatically a retained matter or revenue. Agree on the firm’s definitions and compare dashboard records with your own intake and matter records before using a number in a financial or staffing decision.