1. Define what “ROI” means before you review a number
The phrase ROI can hide several different questions. You may want to know which service-and-city targets rank, which pages produce contacts, which calls concern a practice area, or which matters become signed clients. Those are not interchangeable measurements. Bosseo describes the ROI Dashboard as a place to view rankings, SERP features, AI citations, calls, leads, case types, forms and intakes, source attribution, review activity and trends. Its public page also describes leads and matters by case type as being tied to revenue. That makes definitions the first review item, not a footnote. For a Grand Blanc-serving firm, decide whether “Grand Blanc” means the charter township only, Genesee County, or a broader service area. Do not treat the township’s population estimate as a forecast of contacts or cases.
Recommended approach
Ask Bosseo to walk through the exact definitions used for ranking, contact, potential new client, case type, matter, signed client and revenue. Request a written agreement on which geography each view represents and which decisions each metric is intended to support.
