Turn a Grand Blanc website visit into a structured explanation
Bosseo describes Video Intake as a guided survey that lives on a law-firm website. A visitor taps an invitation such as “See if you have a case” and answers one question at a time. The public product description says the survey can qualify an inquiry by case type, urgency and fit before it reaches the firm’s calendar. For a firm serving Grand Blanc, that distinction matters because the city’s population figure is an eligibility fact, not proof of demand. You should not build the flow around an assumed volume of Grand Blanc matters. Instead, define the matters you are prepared to review from Grand Blanc and elsewhere in Genesee County, then make the questions reflect those boundaries.
Recommended approach
Map the first decision points to your actual intake policy: practice area, incident or matter type, timing, geographic eligibility and any immediate reason for escalation. Keep the path understandable to a person who is unsure whether the firm handles the problem.