1. Make the geographic question precise before judging a lead
Gaines township and Genesee County are not interchangeable labels, and neither is interchangeable with the broader Michigan market. A report that says “Michigan lead” may be too broad for a firm evaluating Gaines service coverage. A report that treats every county inquiry as a Gaines inquiry may be too narrow or simply inaccurate. The Census record identifies Gaines township as a municipal-town and records its county relationship as Genesee County. It does not show where prospective clients searched, what legal matter they have or whether they will retain counsel. Lead Attribution can help you examine the source and journey associated with each inquiry; your firm still decides how geographic fit is defined for intake and representation.
Recommended approach
Agree on geographic labels before reviewing performance. Decide whether your team needs to distinguish Gaines township, Genesee County, other Michigan locations and inquiries outside the firm’s service area. Then review whether each lead record contains enough information for staff to apply those distinctions without relying on memory or a vague “local” label.
