1. Define what “ROI” means for your Freeland practice
A dashboard can display a number without settling what that number means. For a firm serving Freeland in Saginaw County, begin by separating the place from the business outcome: a ranking for a Freeland service target is not a consultation, a consultation is not a qualified potential new client, and a potential new client is not a signed matter. Bosseo’s public ROI Dashboard page describes leads and matters by case type, source attribution, calls, forms and intakes, and it describes leads and matters as tied to revenue. Those definitions should be reviewed against your own intake and matter records. The Freeland population estimate is useful as geographic context only; it should not become a projected lead or revenue target.
Recommended approach
Ask Bosseo to map each dashboard category to a written firm definition. Decide how your team will distinguish potential new clients, current clients, vendors, spam and other contacts; how case types will be assigned; and which event counts as a matter or revenue outcome. Treat any Freeland view as a reporting segment, not proof that a particular practice area is commercially attractive.
