What does Bosseo say the ROI Dashboard tracks?+
Bosseo describes rankings and keyword coverage, SERP features, AI citations, calls, call transcripts, call classifications, case-type breakdowns, forms and video intakes, source attribution, review data and trends over time. The consultation should confirm which items apply to your proposed scope.
Can the dashboard prove that Flat Rock has legal-service demand?+
No. The Census estimate for Flat Rock city is geographic and population context only. It does not prove search demand, competition, calls, leads, cases or revenue. Those questions require properly defined measurements and actual firm data.
How should Flat Rock and the counties be handled?+
Ask for separate labels or groupings that match your approved service area. Flat Rock is a municipality, and the Census record lists Monroe County and Wayne County relationships. Do not assume that a city, county or metropolitan label means the same thing in reporting.
Is every call a lead?+
No conclusion should be assumed. Bosseo’s public text describes classifications including Potential New Client, Current Client and Other. Ask how your firm’s calls, spam, referrals and out-of-scope inquiries will be categorized before relying on lead totals.
Does the public page confirm every integration my firm may need?+
No. It describes automatic movement of calls, forms and intakes within the ecosystem and references Lead Attribution and Automation, but it does not establish every third-party connector or technical commitment. Ask for a direct review of your required systems and exception handling.
What should I ask about access to recordings and transcripts?+
Ask who may access them, how permissions are changed, how long records are retained, how data is recovered and whether records can be exported. The public page describes firm access and call records but does not establish your specific permission or retention configuration.