1. Define the geography before judging performance
The dashboard page describes city and case-type data as decision inputs, including questions about which cities produce clients. A firm may also serve people outside the township, but the dashboard should not blur DeWitt, Clinton County, Michigan or a broader metropolitan area into one unexplained total. Those are different geographic scopes. Before reviewing results, ask which location is attached to a ranking, call, form, intake or matter, and whether the firm wants to compare service areas separately.
Recommended approach
Ask Bosseo to show how location labels would be defined in the proposed reporting view. Keep DeWitt distinct from Clinton County and from any wider service territory.
