1. Start with the journey, not a remembered source
A Dearborn inquiry can be evaluated as a sequence rather than a single answer to “How did you hear about us?” Bosseo describes tracking the channel, referrer, landing page, device and sessions before contact, then attaching intake answers to the journey. For a firm serving Dearborn within Wayne County, the useful question is whether the record distinguishes an initial visit from the later event that produced the inquiry. The city and county relationship defines the geography you may want to review; it does not tell you which page, channel or service generated a matter.
Recommended approach
Ask to see how a Dearborn-focused journey would be represented, what counts as a contact, and which events your firm can review from first visit through consultation or signed case. Confirm the geographic labels and service categories that matter to your decisions instead of assuming that every visit reflects the same intent.
