1. Start with the journey, not the client’s memory
A prospective client may remember a search engine without remembering the page they visited, whether they returned later, or what prompted the call. Bosseo’s public Lead Attribution page describes a record containing channel, referrer, landing page, device and session detail. It also describes attaching intake answers to that journey. For a Dearborn Heights practice, review whether the records distinguish a page aimed at Dearborn Heights from other Wayne County or Michigan service areas. The city’s relationship to Wayne County is a geographic fact, not proof that every nearby page or campaign is equally relevant. Your measurement decision should preserve the exact area associated with each inquiry rather than collapsing every Michigan contact into one local label.
Recommended approach
Ask to see how a Dearborn Heights inquiry would be represented from first visit through contact. Decide which geographic fields your intake team needs to review, and do not treat a remembered source as equivalent to a tracked journey.
