What does the ROI Dashboard describe tracking?+
Bosseo’s public product page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, inbound calls, call transcripts, lead classifications, case-type breakdowns, forms and intakes, source attribution, review activity and trends over time. Ask which of those categories apply to your proposed scope.
Can it prove that Cutlerville residents will become clients?+
No population figure or dashboard category can prove future demand, leads, retained matters or revenue. Cutlerville’s 2020–2024 ACS 5-year population estimate is geographic context only. Use measured records and clearly defined stages for evaluation.
Can I separate Cutlerville from Kent County?+
That should be confirmed in the consultation and reflected in the measurement plan. Cutlerville is recorded as a CDP in Kent County, so the two labels should not be treated as interchangeable.
How should our firm define a lead?+
Bosseo’s public page describes classifications including Potential New Client, Current Client and Other. Your firm should confirm the definitions, practice-area labels and correction process before using totals for decisions.
Does a ranking guarantee calls or search visibility?+
No. Rankings and SERP features are measurement signals, not guarantees of inquiries or matters.
What should we ask about access and reliability?+
Ask who can access the account, how permissions are changed, how call and intake data are handled, how records are corrected, how gaps are shown and what refresh timing applies to each metric. Do not assume an uptime level, certification or infrastructure arrangement that has not been explained.