What does Lead Attribution show?+
Bosseo’s public page describes a lead journey containing channel, referrer, landing page, device and session detail, with intake answers attached. It also describes call and outcome connections. Ask during the consultation which elements fit your firm’s current systems.
Can it distinguish Clyde from St. Clair County?+
That depends on the geographic fields and labels used by your firm. Clyde is in St. Clair County, but those are not interchangeable geographic descriptions. Ask Bosseo to review how your reporting would preserve that distinction.
Does attribution prove that a marketing channel caused a signed case?+
No record should be treated as causal proof by itself. Attribution can provide a documented journey and outcome for review. Your firm should consider source quality, intake information, timing and other circumstances before changing budget or strategy.
Will phone inquiries be included?+
Bosseo’s public page says phone calls can join the same journey record, with the call information, case-type tag and web journey connected. Your consultation should confirm what your phone process and existing tools can support.
Do we need to change our intake process?+
Bosseo states that attribution runs behind the scenes on the website and intake tools. Do not assume that means no implementation decisions are needed. Review your current intake fields, permissions, call handling and outcome definitions before proceeding.
How is this different from aggregate analytics?+
Bosseo positions Lead Attribution as connecting a specific journey to a lead’s intake information and later outcome, rather than showing only anonymous traffic totals. Ask how the proposed records would coexist with the analytics and matter systems your firm already uses.