1. Define what “Calumet” means before reviewing performance
The 2020–2024 ACS 5-year population estimate is 6,318, with a margin of error of 33. A dashboard review should therefore separate Calumet from Houghton County, other Michigan locations and any broader service area your firm chooses to track. It should also avoid treating households, individuals, a township and a county as interchangeable units.
Recommended approach
Ask Bosseo to show how location is represented in rankings, lead records, source attribution and case reporting. Decide whether Calumet is a tracked service location, a page target, a caller-reported location or simply one part of a wider Houghton County territory. Record that decision before comparing performance. If a caller says they are in Houghton County but not Calumet, that contact should not silently become a Calumet result.
