1. Replace memory-based source answers with journey evidence
A handwritten source field can lose important context. A person may arrive through organic search, read a practice-area page, leave, return through another route and then call. Bosseo’s public Lead Attribution page says the product records channel, referrer, landing page, device and session detail, then attaches intake answers to the lead journey. That makes the source question more useful than a remembered answer such as “Google.” For a Brownstown practice, the geographic boundary matters: Brownstown is a municipal township in Wayne County, not a synonym for every nearby community or the entire Detroit metropolitan area. Review whether your reporting keeps Brownstown inquiries distinct from inquiries associated with other service areas.
Recommended approach
Ask Bosseo to show how one inquiry is identified across visits and how your firm would distinguish Brownstown activity from other locations. Decide which geographic labels belong in your intake and reporting review before changing budget or page strategy.
